Gaming is for fun — not stress. 7d gem believes every player has the right to play safely, mindfully, and in control. Find all our responsible gaming tools and support right here.
The six core pillars of 7d gem's responsible gaming framework — keeping every player safe.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately — but increasing it requires a 24-hour waiting period, which helps prevent impulsive decisions.
Decide in advance how long you'll play. Once that time is up, the platform will alert you. Keeping break reminders on during longer sessions is a healthy habit worth building.
Need a short break? You can temporarily suspend your account for anywhere between 72 hours and 30 days. During this period, logging in or placing bets will not be possible — a chance to clear your head.
For a long-term break from gaming, you can activate self-exclusion for a period of 6 months to 5 years. Once active, it cannot be reversed before the period ends — it's a serious step, but the right one when needed.
Pop-up notifications will appear at regular intervals, showing how long you've been playing and how much you've spent. These reality checks help keep you aware and prevent excessive play.
Concerned about your gaming? Our trained support team is available anytime via live chat or email. Talk to us without judgment — your concerns matter to us.
Responsible gaming isn't just about playing less — it's about playing mindfully, in control, and with enjoyment. 7d gem's responsible gaming policy is built on this philosophy. We believe online gaming can be a great source of entertainment, as long as it's kept within the right boundaries.
Millions of people across Bangladesh now spend time gaming online. In that reality, 7d gem believes every platform has a responsibility to actively protect its users. Our job isn't just to celebrate wins — it's to build a culture of playing within limits.
If the following applies to you, your gaming habits can be considered healthy:
At 7d gem, following a few practical guidelines goes a long way toward responsible play. Before you start, decide how much money and how much time you're willing to spend that day. Set these limits in your head — then lock them in through the platform's settings.
Second, never play when you're intoxicated or angry. Emotional stress impairs your judgment and makes you more likely to take unnecessary risks. In that state, it's better to simply log out.
Third, it's natural to feel frustrated after a loss — but chasing that loss with larger bets is the biggest mistake you can make. Use the platform's Reality Check feature to break out of that cycle.
Remember: Gaming is entertainment, not an investment. Play with the mindset that a win is a bonus and a loss is okay. Only bet what you can afford to lose without it affecting your daily life.
7d gem strictly prohibits anyone under 18 from creating an account. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process. If you suspect a minor in your household is using this platform, please contact us.
If a gaming account is left open on a shared family computer or device, log out and never share your password. Parents can also use third-party parental control software if they wish.
Responsible gaming isn't just about you — it affects your family and loved ones too. Stay aware yourself, and help those close to you stay informed.
You can activate these tools directly from your account. Step-by-step instructions for each are provided below.
Set Deposit Limits
Log in to your account and click on the profile icon.
Select "Deposit Limits" from the "Responsible Gaming" menu.
Enter your daily/weekly/monthly limit and tap "Save".
Limits take effect immediately. Allow 24 hours to make any changes.
Cooling-Off Period
Go to your Profile Settings.
Select the "Account Break" option.
Choose a duration that works for you — 72 hours, 1 week, 2 weeks, or 1 month.
Confirm. Your account will be locked automatically during this period.
Activate Self-Exclusion
Find the "Self-Exclusion" option in Settings.
Choose a duration of 6 months, 1 year, 2 years, or 5 years.
Provide a reason (optional) and confirm your decision.
The account cannot be reactivated before the period expires.
Ask yourself the questions below. If you answer "yes" to more than one, consider reaching out for support.
This assessment is just for you — no judgment, no pressure. Answer honestly.
7d gem is more than a gaming platform — it's a place millions of people across Bangladesh trust. To honour that trust, we've put responsible gaming at the heart of our business model. This isn't just something we say in ads; it's reflected in every feature we build and every policy we set.
We believe a happy, well-protected player is our platform's greatest long-term asset. That's why we put players' mental and financial wellbeing ahead of short-term gains.
Responsible gaming isn't a journey you take alone. Your family, friends, and our support team can all play a part in building a safer gaming culture together. 7d gem is committed to making that happen.
Emergency Support: If you feel your gaming is getting out of control, contact our support team right away: support@7dgem.com — We're here to help, any time of day.
Set your budget in advance
Only bet money that you can afford to lose without it affecting your life.
Stick to your time limits
Decide how long you'll play each day before you start — and don't go beyond it.
Accept your losses
Don't chase losses with bigger bets. Today's losses don't turn into tomorrow's wins.
Take regular breaks
Take at least a 10-minute break every hour. Long sessions impair your judgment.
Don't Hesitate to Ask for Help
If something feels wrong, talk to our support team or a professional.
Join 7d gem and enjoy a safer gaming experience backed by our full suite of protection features. Sign up for free today.