7d gem Terms & Conditions

7d gem is an online gaming platform designed for adult residents of Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 7d gem and its members ("you" or "user").

Please read these terms and conditions in full before using any 7d gem service. By accessing the platform, creating an account, or participating in any game, you confirm that you have read, understood, and agreed to these terms.

These Terms are published in Bengali and are specifically tailored for users in Bangladesh. In the event of any conflict arising from a translation, the original Bengali version shall prevail.

• These Terms are available in both English and Bengali.
• 7d gem reserves the right to modify or discontinue any service at any time without prior notice.
• If any part of these Terms is found to be unenforceable, the remaining provisions will continue to apply.
• 7d gem's terms and conditions are published on this page along with the date of the most recent update.

To create an account on 7d gem, you must meet the following eligibility requirements. Failure to comply gives 7d gem the right to cancel your account.

• Age Limit: You must be at least 18 years old to create an account. Registration by minors is strictly prohibited.
• Single Account: Each person may open only one account. If multiple accounts are found belonging to the same individual, all of them will be cancelled.
• Accurate Information: You must provide your correct name, date of birth, and contact details at registration. Providing false information will result in account suspension.
• Identity Verification (KYC): Identity verification is mandatory before any withdrawal. A copy of your national ID or passport must be submitted.
• Location of Registration: It is your own responsibility to ensure that online gaming is legally permitted in your country or region.

You are solely responsible for keeping your account password and login credentials confidential. You are liable for all activity that occurs under your account. If your password is lost or compromised, notify 7d gem support immediately.

7d gem supports Bangladesh's most popular mobile banking methods. Please read the following guidelines carefully before making a deposit.

Supported payment methods: Deposits can be made via bKash, Nagad, and Rocket. Bank transfer is also available for amounts above a specified threshold.

• Minimum deposit amount: ৳500
• Maximum deposit amount: ৳2,00,000 per day
• Deposits are usually credited to your account instantly.
• No deposit fees — 7d gem charges nothing.
• Deposits must be made from a payment method registered in your own name.
• Payments through third parties are strictly prohibited.

If you experience any issues with a deposit, contact our support team with your transaction ID and a screenshot. The issue will be resolved within 72 hours.

7d gem is committed to ensuring fast, hassle-free withdrawals. However, certain rules must be followed to maintain a fair and orderly process.

• KYC verification must be completed before withdrawals can be processed.
• Minimum withdrawal amount: ৳500
• Maximum withdrawal: ৳5,00,000 per day (higher limits apply for VIP members)
• Standard member withdrawal processing time: 15 minutes to 24 hours.
• Withdrawal processing for VIP members: within 5 minutes.
• Withdrawals can only be made to the same payment method used for the original deposit.

Winnings from bonuses are subject to wagering requirements before withdrawal. Until those requirements are met, the bonus balance cannot be withdrawn and may only be used for gameplay.

7d gem offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before claiming.

General bonus terms:

• Each bonus offer can only be claimed once.
• Using multiple accounts to claim bonuses is permanently prohibited.
• Withdrawals are not permitted after accepting a bonus until the wagering requirements have been met.
• Welcome bonus wagering requirements are typically 20x to 30x.
• Bonuses are generally valid for 7 to 30 days — see the offers page for details.
• 7d gem reserves the right to cancel any bonus at its discretion.

Terms for cashback, reload bonuses, referral bonuses, and festival bonuses are listed individually on each promotion page. For more details on bonuses, visit Bonus Visit the page.

Betting on 7d gem is conducted in a fully fair and transparent manner. All game outcomes are determined by an RNG (Random Number Generator) and are regularly audited by independent third parties.

• Once a bet is confirmed, it cannot be changed.
• If a bet is voided due to a technical error, a full refund will be issued.
• Bets placed on odds or payouts that were incorrectly displayed due to a system error will be considered void.
• Odds in live Sports Betting may change after an event has started.
• The maximum bet amount per event is set by 7d gem.

If you experience a technical issue during a game or have doubts about a result, contact support within 24 hours. Complaints raised after this period will not be accepted.

7d gem is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited and may result in immediate account termination as well as legal action.

• Money Laundering: Using 7d gem for money laundering is strictly prohibited.
• Use of Bots: Using automated software or bots to place bets or play games is prohibited.
• Hacking: Any attempt to breach the platform's security is prohibited.
• Collusion: Collusion between multiple players to gain an unfair advantage is prohibited.
• Chargeback Fraud: Initiating a chargeback with your bank after making a deposit will be treated as fraud.
• Multiple Accounts: Creating multiple accounts to take advantage of bonuses is prohibited.
• Misrepresentation: Creating or operating an account under someone else's identity is prohibited.

7d gem believes gaming should always be a source of entertainment, never a source of problems. That's why we have put in place a range of responsible gaming measures to keep our members safe.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Bet Limit: You have the option to set your own maximum bet amount.
• Session Time Limit: Automatic alerts are triggered if you play beyond a set time limit.
• Cooling-Off Period: A break of anywhere between 24 hours and 30 days can be arranged.
• Self-Exclusion: Option to voluntarily block your account for an extended break.

If you notice signs of problem gambling, seek help immediately. To learn more about responsible gaming, visit our Responsible Play Visit the page. Our support team is always here to help.

7d gem places the highest priority on protecting your personal data. We use 256-bit SSL encryption and comply with international data protection standards.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• Cookies and tracking technologies are used to enhance the user experience.
• Even after an account is closed, data may be retained for a period of time for legal compliance purposes.

For full details on privacy, please see our Privacy Policy Read the page. To request deletion or correction of your data, please contact support.

7d gem reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified via email or platform notification at least 7 days before any changes take effect.

• Continued use of the platform after any changes will be treated as acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account and receive any eligible balance back.
• Minor changes (such as spelling corrections) may be made without prior notice.
• The date of the most recent update will always be shown at the top of this page.

If a dispute arises between 7d gem and a member, we always seek to resolve it first through friendly discussion. Most issues can be resolved quickly by our support team.

Steps for Dispute Resolution:

• Step 1: Describe your issue in detail via support chat or email.
• Step 2: The support team will provide an initial response within 48 hours.
• Step 3: Complex cases will be escalated to senior management.
• Step 4: Third-party mediation may be sought when necessary.

In the event of any dispute, 7d gem's decision will be considered final and binding unless overturned by a third party. Any legal disputes will be handled in accordance with applicable law.

If you have any questions or comments about these Terms and Conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Email: support@7dgem.com
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Help Center: Help Center You'll find answers to common questions on the page.
• FAQ: FAQ page Answers to frequently asked questions are available here.